{"id":1605,"date":"2024-02-16T11:44:57","date_gmt":"2024-02-16T10:44:57","guid":{"rendered":"https:\/\/www.trinyon.ch\/contact-us\/"},"modified":"2025-11-21T15:24:24","modified_gmt":"2025-11-21T14:24:24","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/www.trinyon.ch\/en\/contact-us\/","title":{"rendered":"Contact us"},"content":{"rendered":"\n
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Organization<\/p>\n

Contact us<\/h1>\n

FAQ<\/p> <\/div>\n

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Registrations<\/h2>\n\n\n
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\r\n What is the registration deadline? Until when can I register on site? <\/h3 >\r\n
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The deadline for online registration is Thursday August 6, 2026 at 11:59 pm (excluding National League and Youth League).<\/p>\n\n

Registrations made after July 6, 2026 will be subject to a surcharge of CHF 15 (except for the Tri Kids).<\/p>\n\n

On-site registration will be possible up to 45 minutes before the start of the relevant category (subject to availability).<\/p>\n <\/div>\r\n <\/div>\r\n <\/div>\r\n

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\r\n Can I pay for my registration with a foreign bank account? <\/h3 >\r\n
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It is possible to pay for your registration with a foreign bank account. Our partner Datasport offers a wide range of payment options when you register.<\/p>\n <\/div>\r\n <\/div>\r\n <\/div>\r\n

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\r\n Where can I check that my registration has been taken into account? <\/h3 >\r\n
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Registration can be viewed on the bibs<\/a> page of our website by clicking on the “Start list” button. Depending on the method of payment, there may be a delay of a few days before the registration is visible (between 3 and 5 days). <\/p>\n <\/div>\r\n <\/div>\r\n <\/div>\r\n

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\r\n When can I get a refund of my registration fee? <\/h3 >\r\n
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If no cancellation insurance has been taken out when registering online, no refund will be made by the organizer (even on presentation of a medical certificate).<\/p>\n\n

Should the competitor not possess the required equipment (wetsuit if required, hard hat, etc.) or in the event of cancellation of the event due to weather conditions, force majeure, external events or extraordinary circumstances, no refund will be made in principle.<\/p>\n <\/div>\r\n <\/div>\r\n <\/div>\r\n

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\r\n Is it possible to change my registration (participation in a different race, change of person, etc.)? <\/h3 >\r\n
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Any change to a registration will be billed to the participant at CHF 15. This amount must be paid in advance by Twint or in cash when picking up the race number (the race number will not be given to the participant without payment).<\/p>\n <\/div>\r\n <\/div>\r\n <\/div>\r\n

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\r\n Can I register for National and Youth League races with a foreign licence? <\/h3 >\r\n
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A competition license from Swiss Triathlon (StartPass)<\/a> or an ITU\/ETU-affiliated foreign federation is compulsory for the following individual races affiliated to a national series: Youth League 14-15 and National League. You can register here<\/a>. <\/p>\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div><\/section>\n<\/section>\n\n

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Bibs and licenses<\/h2>\n\n\n
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\r\n When can I collect my race number? <\/h3 >\r\n
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Bib numbers can be collected on site on presentation of your registration confirmation at the following times:<\/p>\n\n